Comprehensive CRM Services Tailored to Your Goals
At Nifgen, we offer all-encompassing CRM services designed to fuel your marketing, sales, and customer service endeavors with advanced automation functions. Our expertise spans every stage of your CRM project, ensuring seamless assistance from conception to evolution.
Our concept of application services is outlined in the following points:
CRM Strategy Consulting:Craft digital tools for marketing, sales, and customer service to build positive customer relations.
CRM Project Consulting: Develop a strategy for CRM implementation, revamp, migration, or consolidation.
End-to-End CRM implementation, harnessing the capabilities of market-leading CRM platforms.
Covering requirements engineering, CRM configuration, customization, and seamless integrations.
From Scratch: Design custom workflows, build functional modules, and connect them into a coherent CRM system.
Apps and Add-ons: Develop custom apps and add-ons for platform-based CRM.
Analyze bottlenecks in your current CRM and plan a migration strategy for higher efficiency, usability, and lower ownership costs.
End-to-End migration, including building a new CRM and accurately transferring historical data.
Comprehensive testing: functional, integration, performance, usability, and security testing.
Provide insights into CRM functioning and identify opportunities for improvement.
Administration Support: Daily administration, data administration, 24/7 CRM system monitoring, monthly health checks, and user help desk.
Development Support: Troubleshooting and CRM system evolution to meet changing business needs.
- Achieve Impressive Results with Nifgen's Professional CRM Services Companies partnering with Nifgen experience remarkable results:
Manual Effort
Sales Productivity
Customer Service Ticket Volume
Lead Volume
Lead Conversion Rate
Customer Retention
- Application Services We Offer