CRM Services

Comprehensive CRM Services Tailored to Your Goals

At Nifgen, we offer all-encompassing CRM services designed to fuel your marketing, sales, and customer service endeavors with advanced automation functions. Our expertise spans every stage of your CRM project, ensuring seamless assistance from conception to evolution.

Our concept of application services is outlined in the following points:

CRM Consulting


CRM Strategy Consulting:Craft digital tools for marketing, sales, and customer service to build positive customer relations.

CRM Project Consulting: Develop a strategy for CRM implementation, revamp, migration, or consolidation.

CRM Implementation


End-to-End CRM implementation, harnessing the capabilities of market-leading CRM platforms.

Covering requirements engineering, CRM configuration, customization, and seamless integrations.

Custom CRM Development


From Scratch: Design custom workflows, build functional modules, and connect them into a coherent CRM system.

Apps and Add-ons: Develop custom apps and add-ons for platform-based CRM.

CRM Migration


Analyze bottlenecks in your current CRM and plan a migration strategy for higher efficiency, usability, and lower ownership costs.

End-to-End migration, including building a new CRM and accurately transferring historical data.

CRM Testing


Comprehensive testing: functional, integration, performance, usability, and security testing.

Provide insights into CRM functioning and identify opportunities for improvement.

CRM Support and Evolution


Administration Support: Daily administration, data administration, 24/7 CRM system monitoring, monthly health checks, and user help desk.

Development Support: Troubleshooting and CRM system evolution to meet changing business needs.

-70%
Manual Effort
Across sales, marketing, and customer service.
+30%
Sales Productivity
Boosting your team’s efficiency
-25%
Customer Service Ticket Volume
Streamlining support processes
+30%
Lead Volume
Amplifying your sales pipeline
+60%
Lead Conversion Rate
Turning leads into loyal customers
+20%
Customer Retention
Building lasting relationships

NifGen's Comprehensive Application Services for
Mid-sized & Large Enterprises:

Want to Discuss Your CRM Case Individually?

Transform your customer experiences with Nifgen's expert CRM services. Contact us to embark on a journey of enhanced efficiency, productivity, and customer satisfaction. Your CRM success story begins here!

Testimonials

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